Last Updated: June 1st, 2023
This privacy policy is effective and updated as of June 1st, 2023.
Femto for Digital Solutions is committed to take utmost measures to protecting the privacy of personal information of individuals, companies, users, clients and third parties who visit www.femtofpa.com and www.app.femtofpa.com
This Privacy Policy explains what information and data Femto for Digital Solutions L.L.C ("Femto", "we", "us", “our”, “website”, “www.femtofpa.com”, “www.app.femtofpa.com”) collect about you, and your organization, why we collect it, and how we handle the information entered and uploaded into our products and services. We make clear the choices available to you regarding our use of your personal information and data, and describe how you can access, update and delete such information and data.
By registering for or using our services you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.
Amendments to this Privacy Policy will be posted to the website and will be effective when posted. Your continued use of the Services following the posting of any amendment to the Privacy Policy shall constitute your acceptance of such amendment. You should periodically review this Privacy Policy and check the "Last Updated" date at the top of the document to familiarize yourself with the most recent version of this Privacy Policy.
Consent and Information Collection and Use
When you join us as a user of our Services, we ask for personal information that will be used to activate your account, provide the Services to you, communicate with you about the status of your account, and for other purposes set out in this Privacy Policy. Your name, company name, address, contact phone number, email address, credit card information, payment method and certain other information about you may be required by us to provide the Services or disclosed by you during your use of the Services. You may also be asked to create a private user ID and password, which will become part of your account information.
By providing personal information to us and by requesting us to provide you with the Services, you voluntarily consent to the collection, use and disclosure of such personal information as specified in this Privacy Policy. Without limiting the foregoing, we may on occasion ask you to consent when we collect, use, or disclose your personal information in specific circumstances. Sometimes your consent will be implied through your conduct with us if the purpose of the collection, and our expected use or disclosure of your information, is or should be obvious and you voluntarily provide the information.
Please be assured, however, that all collection, use and disclosure of personal information will be in accordance with this Privacy Policy. We may use your personal information and other information collected from you for the following purposes:
1) To provide the Services to you and to improve the quality of the Website and Services,
2) To provide you with newsletters, RSS feeds, or other communications or services which you have signed up for or otherwise agreed to receive,
3) To provide information to you so that you may use the Website and Services more effectively,
4) To create, manage and control your account information, and to verify access rights to services and software,
5) To bill your account,
6) To assess service levels, monitor traffic patterns and gauge popularity of different service options,
7) To communicate with you about products or services that may be of interest to you, either from us or third parties,
8) To enforce this Privacy Policy,
9) To respond to claims of any violation of our rights or those of any third parties,
10) To cooperate with legal, criminal or regulatory investigations or proceedings,
11) To respond to your requests for customer service, and
12) To protect the rights, property or personal safety of you, us, our users and the public; and
13) We may occasionally communicate with you regarding our products, services, news and events. You have the option to not receive marketing emails from us, if you emailed us at support@femtofpa.com
Personal Information
Personal information about an identified individual, or an individual who is reasonably identifiable.
We collect personal information when you register for an account, create or modify your profile, apply for a job, or otherwise use, access, or interact with our services. Personal information we collect for all users includes:
Contact information such as name, and contact phone number;
Work Email;
Company Name;
Financial Information
Femto provides services facilitating financial analysis, reporting, and building financial forecasts in a streamlined and automated process, for companies, trusts, business associations, trade associations, startups, etc. To provide this functionality, Femto allows you to import:
Financial information related Chart of Accounts, Profit & Loss Accounts, Balance Sheet Accounts and Budget(s).
This information can be entered manually, uploaded from a spreadsheet or imported directly from third party services (e.g. Intuit) where you have given us permission to do so. In the latter case we securely store access tokens which allow us to update the accounting information in Femto on your behalf.
Cookies & other tracking technologies
Cookies are small amounts of data that are transferred to your web browser by a web server and are stored on your computer's hard drive. Femto use cookies to track user activity, help us identify and authenticate visitors, track usage, and store preferences, to monitor traffic patterns and to gauge popularity of service options. We will use this information to deliver relevant content and services to you.
In addition to cookies, we, our service providers and third parties may use web beacons, pixels and similar technologies on our website and in email messages or newsletters. These tiny electronic images can be used to assist us count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.
Femto and our third party partners may also use javascript, e-tags and browser local storage to collect information about your use of our services over time. Many browsers include their own management tools for removing browser local storage objects.
If you do not wish to accept cookies, you can usually set your browser to decline them, and if you wish to delete or disable cookies previously placed on your computer, the settings directory on most browsers will include a disable option.
Please note, however, that if you choose to set your browser to decline, delete or disable cookies, you may not be able to access certain areas or features of our Website.
Log files
We may gather certain information and store it in log files when you interact with our websites and services, as is true with most services delivered over the internet.
This information includes browser type, internet protocol (IP) address, language preference, URL of referring site, operating system, and the date and time of each interaction. Some URLs you access may contain your email address as necessary to perform the requested operations, and therefore your email address would be stored in the log file.
Usage data & Analytics
As you use, interact and/or access our services, we may collect data automatically. This data is useful to help usunderstand how you are interacting and using our services, so that we can continue to provide the best experience by personalising the content you see, enhancing load time, improving user experience, develop, update and/or remove existing or new features.
This information may include search queries, pages you visit, information on the device you are using, features you use, actions you take etc. We may occasionally connect usage data to personal information in order to provide only for internal use to enhance customer support, and services in accordance with the privacy policy.
Customer Support data
Femto may use in house or third party service providers to help provide the best customer support experience to our users. In the course of providing support to our users, you may be asked to provide personal information or other commercially confidential information required to resolve an issue or answer an enquiry.
The communication may occur by email, phone, third party chatbot, or on the Website. The communication, enquiry ticket, including any file attachments, may be stored by us, or the service providers.
The communication may also be shared with the third party service from which you imported accounting information (e.g. Intuit) for the purpose of troubleshooting and providing customer support.
Information we collect from other sources
We may also obtain information from third parties and combine that with information we collect within Femto. For example, we may have access to certain information from a third party authentication service (e.g. Google) if you log into Femto through the service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third party authentication service is in accordance with the authorisation procedures determined by that service, which will usually include a confirmation explaining to you what data will be shared. By authorising us to connect with a third party service, you typically authorise us to access and store your name, email address(es), current city, profile picture URL, and other information that the third party service makes available to us, and to use and disclose it in accordance with this Privacy Policy. You should check your privacy settings on these third party services to understand and change the information made available to us through these services.
dUsage of Collected Information
The personal information we collect is used for a variety of purposes including to:
1) Provide, operate, maintain, improve, and promote our services;
2) Enable you to access and use our services,
3) Process payments and send you related communications, including invoices;
4) Send you notices, product updates, security alerts, support and administrative messages;
5) Provide customer support;
6) Monitor and analyze traffic patterns, trends, usage, and activities in connection with Femto Services;
7) Personalize Femto Services, by providing content and features that match your interests and preferences;
8) Send promotional communications, about services, features, surveys, newsletters, offers, promotions, contests, events, educational materials, and providing other news or information about us and our select partners. You have the ability to opt out of receiving any of these communications as described below under "Your Rights";
9) Understand user demographics and behaviour for the purpose of product development;
10) Investigate and prevent unauthorised access to Femto Services, and other illegal activities;
11) Comply with our legal obligations, resolve disputes and enforce our agreements.
Other uses of your information are outlined below.
General Principles
We are committed to take the utmost measures to protect the privacy and confidentiality of User(s) account information, and data. Femto does not and will not disseminate, publish, use, resell, rent, amend, or edit the User account information or data, idea, analysis, forecasts, reports, submission of content, or Information, under any circumstances.
Femto will only retain, use, or disclose the Personal information and Data processed on behalf of its User(s) for the specific purpose of performing the Service or as otherwise permitted by applicable privacy laws. Femto would disclose your information without your consent only when:
1) We reasonably believe disclosure is necessary to assist an enforcement body to perform its functions,
2) We suspect an unlawful activity has been, is being or may be engaged in, and the disclosure of personal information is a necessary part of
3) our investigation or reporting of the matter,
4) We reasonably believe disclosure is necessary to prevent a threat to life, health, or safety,
5) We are authorized or required by law to do so (such as in response to subpoenas or warrants).
Femto will not share your personal information or financial data with third parties for their marketing purposes (including direct marketing) without your consent.
Testimonials
We may occasionally request users to provide testimonial regarding our services and request consent to display personal testimonials along with your name within the website. along with your name. If you wish to update or delete your testimonial, you can contact us using the contact information below.
Third Party Service Providers
We may share your information with third party service providers who provide services to us to help with providing our services to users. These providers are authorised to use your personal information only as necessary to provide these services to us. These services include payment processing, customer service, marketing communications, research and analysis, hosting, backup, cloud computing and infrastructure.
Femto takes steps to ensure that information is treated confidentially by third party service providers. If you would like more information on the services we use, please contact us using the contact information below.
Information and Data Aggregation
We may at any time or from time to time use your data to derive non-personally identifying, and non-company identifying, information in aggregate form “Aggregated Data” (e.g., for industry benchmarking or statistical analysis). You hereby consent to such use of your data by Femto.
Aggregated Data means information which have been stripped of clues, trails or information potentially identifying User(s), their account Information, intellectual property, specific financial data, organizational hierarchy and which have been combined to provide generalized, anonymous information of collective benefit to all market participants.
Your rights
You have certain rights relating to personal information about you that we hold. You have rights to:
1) know what personal information we hold about you, and to ask us to correct or update it if you believe it’s incorrect or not current;
2) request a copy of the personal information we hold about you;
3)users in some jurisdictions may have additional rights, such as the right to request we cease using personal information or delete it.
You can enquire about or exercise these rights by sending an email to support@femtofpa.com
Please note that only the Account Admin (owner) of the account is eligible to request amends or deletion of personal information.The length of time we retain personal information depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).
Marketing Communications
Users can ask us not to send any marketing communication at any time directly on support@femtofpa.com or through the unsubscribe instructions contained in the marketing communication.
Even after you opt out from receiving promotional messages from us, you may continue to receive messages with important information regarding your use of Femto’s Services. For example this may include notification of changes to our terms of Service, password reset emails, scheduled report notifications etc.
Data Storage
Our data storage and data infrastructure is hosted with AWS. We may from time-to-time change, add or modify our storage and infrastructure, following which the privacy policy will be updated with such information. We have taken steps to satisfy ourselves that our provider will manage and secure our data in a way that is consistent with applicable regulatory requirements and international best practice.
Business Transaction / Ownership Change
We may share or transfer your information (including your personal information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business. You will be notified via email and/or through a notice on Femto website of any change in ownership or related uses or disclosures of your personal information, as well as any choices you may have regarding your personal information in those circumstances.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, the date of the most recent update will be reflected in the ‘Last Updated’ date at the top of the policy. For substantial changes, we typically provide you with additional notification (e.g. via email, or in-app notification).
Femto encourages visitors to periodically check this page for changes to this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, to seek correction of personal information we hold, or to make a complaint about a breach of Privacy Principles, please contact us at support@femtofpa.com or at:
Femto for Digital Solutions L.L.C
58 Nazih Khalifa Rd, Heliopolis. Cairo, Egypt.
